What We Collect and Why
When you open an account, we collect your registration details, device identifiers, and the payment references tied to your bKash, Nagad, or Rocket transactions. We use this to verify your identity, process deposits and withdrawals, and flag unusual activity on your wallet. We do not sell
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your data to third parties. Session data — your login timestamps, device type, and browser — is retained to support account recovery and fraud prevention. Payment references from bKash, Nagad, and Rocket are stored only as long as needed for transaction reconciliation and any dispute resolution.
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If you close your account, we retain a minimal record as required by applicable financial regulations in Bangladesh. We do not use your data for profiling unrelated to your account activity. Any third-party service providers we work with — such as payment processors — are bound
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by data handling agreements that restrict how they use your information. Availability of our services, and the data rights that apply to you, depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.